Resources required to
Implementing, monitoring & continual improvements
Enhance Customer satisfaction by meeting customer requirements
Infrastructures
Infrastructures needed to achieve product conformity
Work environment
Work environment needed to achieve product conformity
Identification of Customer / Market requirements
Specified by customer
Requirements taken for granted
Statutory / Regulatory requirements
Review of requirements related product prior to acceptance / commitment to customers - ability to meet customer requirements
Effective communication with customer in relation to
Product information
Sales order handling
Customer feedback
Customer complaints
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