The Problem-Solving Cycle
Types of Problems
Well-Structured Problems
Ill-Structured Problems and the Role of Insight
Creativity
Problem Solving
The process of overcoming obstacles to answer a question or to achieve a goal
The problem Solving Cycle
1. Problem Identification
We have to recognize that we have a goal or that the solution we had in mind does not work
2. Problem definition and representation
We have to define and represent the problem well enough to understand how to solve it
3. Strategy formulation
We have to plan a strategy for solving the problem which may involve
Analysis – breaking down the whole of a complex problem into manageable elements
Synthesis – putting together various elements to arrange them into something useful
Divergent thinking – you try to generate a diverse assortment of possible alternative solutions to a problem
Convergent thinking – you narrow down the multiple possibilities to converge on a single, best answer
4. Organization of Information
You have to organize the available information in a way that enables you to implement the strategy
You organize the information strategically, finding a the most suitable representation
5. Resource allocation
We have limited resources (time, money, equipment, space,…)
We have to decide how much we want to invest into the problem solving
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