Negotiate to the best result
尽可能多的交流
Don’t expect too much from the person you asked
不要在对方身上奢望得到太多
Monitor the progress
时刻注意进展
Be honest to your original target (Keep on it!)
忠于你的初忠(要坚持)
Show your sincere thanks when work has been done well
当工作较好的完成后,要向对方表示诚挚的感谢
Listen carefully before you reply
在作出反应之前,请多倾听
Catch the points the requester give out
在对方提请求时,抓住要点
Confirm with the requester what he needed
与请求者再次确定“他需要什么”
Give your reply
给出你的答复
No, avoid definitely “no”, if you cannot comply with the request, tell the reason and negotiate to the best result
不,避免直接说’不’,如果你不能按照对方提出的要求做,请告诉他理由,并提出最好的建议。
Yes, tell the requester when and in what format you will give him your answer
是,告诉请求者何时和以何种方式,你将给他答复
Tell him other methods to do that thing
告诉他其它处理方式
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