飞利浦亚明的平衡记分卡与核心流程介绍

Vision

P&Y wants to be the biggest lighting factory in the world with high volume, turnover, profitability and market share by the year 2004 with customers longing to buy our products and services and with best customer oriented processes.

Strategies

Products with better quality cost ratio

Product portfolio with good brand positioning yielding sufficient brand index

Best-in-class processes in Innovation to Market, Demand Generation, Order Fulfillment and Customer Service leading to reduction in cost of organization (coo).

Manufacturing excellence: Outsourcing and mechanization leading to reduced cost of production and optimal headcount

Apply B.E.S.T. framework in driving for excellence