8D培训教材

8D：所谓8D方法(eight disciplines),又称团队导向问题解决步骤,是福特公司处理问题的一种方法,亦适用于制程能力指数低于其应有值时有关问题的解决。

首先先分清楚什麼是

糾正

糾正措施

預防措施

什麼是臨時措施

什麼是糾正措施

什麼是長期措施

conformity

fulfillment of a requirement (3.1.2)

nonconformity

non-fulfillment of a requirement (3.1.2)

preventive action

action to eliminate the cause of a potential nonconformity (3.6.2) or other undesirable potential situation

NOTE 1 There can be more than one cause for a potential nonconformity.

NOTE 2 Preventive action is taken to prevent occurrence whereas corrective action (3.6.5) is taken to prevent recurrence.

corrective action

action to eliminate the cause of a detected nonconformity (3.6.2) or other undesirable situation

NOTE 1 There can be more than one cause for a nonconformity.

NOTE 2 Corrective action is taken to prevent recurrence whereas preventive action (3.6.4) is taken to prevent occurrence.

NOTE 3 There is a distinction between correction (3.6.6) and corrective action.