老外的一份绩效管理讲义ppt

Measurement: understanding of the term KPI or performance measures, identification of the KPI, application of MFPMM, audit to improve KPI by linking with policies, objectives, database, etc., ratio networking, and target setting

Analysis: trend/ variation understanding with MCPMT, benchmarking process, and scorecard and root-cause analysis

Improvement: outsourcing, development of manufacturing strategies, integration of knowledge learned on logistics and supplier partnership

Measuring productivity/ performance requires a system view of an organization or a unit of analysis.

Measuring productivity/ performance is common.

Understanding of impacts from low productivity is critical for management (competitiveness).

Understanding of unit dimensions and definitions are essential for measurement.