Only 19% of effective new business developers are effective at maintaining long-term customer relationship 只有19%的新客户开拓人员能够与客户保持长远良好关系
Less than 15% of key account managers are comfortable developing new businesses 只有15%的客户经理对发展新客户感到适意
Nearly 65% of salespeople who fail could have succeeded in the right type of sales position for their skills 将近65%的表现欠佳的业务员能在更合适的销售岗位上创造更优越的业绩
Nearly 70% of strong customer support and service staff are able to maintain customer relationships 将近70%的客服人员能够与客户保持良好长久关系
60% of sales position failures are related to individuals with the wrong skills for the position 60%的销售人员无法胜任其职是因为个人技能与岗位不匹配
But old sales people sometimes 但老销售却有时会:
Hoard the best leads and territories away from new sales people 将最好的销售线索及地域隐藏,不给新销售员
Use their clout to resist changes or make unreasonable demands 使用他们的影响力抵制改革或漫天要价
Make things difficult for promising new sales people 排挤有潜力的新销售人员
Gross Profit 毛利
New Businesses Brought In挖掘新客户
Strategic Customers Brought In 获得的战略客户
R
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